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XO has been billing me $1.96 for years. I called to find out what they were billing me for and was told for email associated with my domain name. I needed the email so left it. Had an email crash and had to really dive into things and discovered XO does not provide me...
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#853533
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Twice in four years we have had services added to our monthly bill for services we were not receiving. In both cases XO Communications admitted it was an error, in both cases they required we pay the over charges to avoid disconnection of business voice and data. The...
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1.5
Glendale, Missouri
I liked
  • Reliability
I didn't like
  • Criminal billing practices
  • Cheating with bills
  • Billing increase after cancellation notice
#837520
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I HAVE BEEN RECEIVING CALLS FROM THIS NUMBER ON MY CELL PHONE WITH NO MESSAGES AND I HAVE NO CLUE WHO THEY ARE OR WHAT THEY WANT. I DEFINITELY CANT HELP THEM IF THEY DONT LEAVE MESSAGES. I HAVE NEVER HEARD OF THIS COMPANY AFTER LOOKING IT UP ON LINE. IF THEY WANT ANY...
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I didn't like
  • Dont know what it is about
#792691
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Xo Communications Account Review

XO Communications
#843666
XO communications stole my identity and hacked all my accounts the listen to every call and are CRIMINALS
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My account for domain name and web service providing with XO communication was closed mid August 2015. That closure was XO initiative, supposedly since they discontinued servicing personal accounts, but stay with business clients only. Nevertheless, they have been...
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1.0
I didn't like
  • Cheating with bills
#731955
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I have had my business phone lines with XO since 2009, the last 2 years I have been on a month to month plan in which I am paying about $125 to $200 more than I would on a 3 year plan. So they have made extra dollars off me for the last 2 years. I gave them a 45 day...
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1.0
I didn't like
  • Criminal billing practices
  • Billing increase after cancellation notice
#725199
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In recent years and especially the last several weeks, I have been enraged by frequent car warranty telemarketing calls. Callers are sometimes rude and I have often told them not to call me again. Repeatedly the phone numbers are owned by "XO COMMUNICATIONS SERVICES,...
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Anonymous
Anonymous

XO is just the carrier that holds the numbers. XO is not the one who is calling you. The calls you are receiving could be from anyone. This has nothing to do with XO.

#714766
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I have been a long term (since their beginning ) Concentric.net customer for hosting and email and have gotten them 100's of doctor customers in California when I was doing computers and billing for doctors along with others...after it became XO everything went...
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1.3
I didn't like
  • Criminal billing practices
  • Expensive service
  • Outrageous attitude and arrogance
#665721
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I scheduled a move. They cancelled it and said I had cancelled it. As a result I have no phones for my business. They now want to charge me a higher rate (I had recently renewed when I scheduled my move) and they tell me it will take 45 - 60 days for me to get any...
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1.0
I didn't like
  • Expensive service
  • Outrageous attitude and arrogance
#635492
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Moved service to GoDaddy since XO would not fix serious glitches on site. I sent numerous support requests, with never any kind of an answer, so the glitches continued until I moved to GoDaddy. I tried phoning, emailing and using the customer support service on their...
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#610536
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XO communications is simply AWFUL to work with in EVERY way, Their service has been unreliable costing us tens of thousands of dollars in lost business due to incompetent servicing and lines. They will try to force you into a renewal by simply brow beating you into...
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1.4
I didn't like
  • Criminal billing practices
  • Rain caused service loss
  • Expensive service
#592673
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