XO Communications Reviews and Complaints
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1
Issue
resolved
60
Total
reviews
$180K
Claimed
losses
$8.7K
Avg
loss
15.8K
Page
views
What was your experience with XO Communications?
Customers don't like
- Horrible customer service
- Expensive service
- Criminal billing practices
Customers like
- Reliability
I understand this fax phone (it only has a fax signal) is connected with your company; I want to sue someone or to have them to stop this calling, which is usually 20 or more times per day! My phone number is 724-889-5325. Please, please STOP it or tell me how to get...
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XO has been billing me $1.96 for years. I called to find out what they were billing me for and was told for email associated with my domain name. I needed the email so left it. Had an email crash and had to really dive into things and discovered XO does not provide me...
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XO communications stole my identity and hacked all my accounts the listen to every call and are CRIMINALS
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Twice in four years we have had services added to our monthly bill for services we were not receiving. In both cases XO Communications admitted it was an error, in both cases they required we pay the over charges to avoid disconnection of business voice and data. The...
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Glendale, Missouri
I liked
- Reliability
I didn't like
- Cheating with bills
- Horrible customer service
- Criminal billing practices
I HAVE BEEN RECEIVING CALLS FROM THIS NUMBER ON MY CELL PHONE WITH NO MESSAGES AND I HAVE NO CLUE WHO THEY ARE OR WHAT THEY WANT. I DEFINITELY CANT HELP THEM IF THEY DONT LEAVE MESSAGES. I HAVE NEVER HEARD OF THIS COMPANY AFTER LOOKING IT UP ON LINE. IF THEY WANT ANY...
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Gloria harvey
My friend has been reseaving calls from a number threw this company and the calls are very disturbing to wear she felt her life was in danger the police had to get involved.no...
My account for domain name and web service providing with XO communication was closed mid August 2015. That closure was XO initiative, supposedly since they discontinued servicing personal accounts, but stay with business clients only. Nevertheless, they have been...
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I have had my business phone lines with XO since 2009, the last 2 years I have been on a month to month plan in which I am paying about $125 to $200 more than I would on a 3 year plan. So they have made extra dollars off me for the last 2 years. I gave them a 45 day...
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I didn't like
- Billing increase after cancellation notice
- Criminal billing practices
In recent years and especially the last several weeks, I have been enraged by frequent car warranty telemarketing calls. Callers are sometimes rude and I have often told them not to call me again. Repeatedly the phone numbers are owned by "XO COMMUNICATIONS SERVICES,...
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Anonymous
XO is just the carrier that holds the numbers. XO is not the one who is calling you. The calls you are receiving could be from anyone. This has nothing to do with XO.
I have been a long term (since their beginning ) Concentric.net customer for hosting and email and have gotten them 100's of doctor customers in California when I was doing computers and billing for doctors along with others...after it became XO everything went...
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I didn't like
- Outrageous attitude and arrogance
- Criminal billing practices
- Horrible customer service
I scheduled a move. They cancelled it and said I had cancelled it. As a result I have no phones for my business. They now want to charge me a higher rate (I had recently renewed when I scheduled my move) and they tell me it will take 45 - 60 days for me to get any...
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Product
I didn't like
- Expensive service
- Outrageous attitude and arrogance
- Horrible customer service
These crooks are apparently hacking facebook accounts also to enable predatory collection practices against anyone they get a hold of regardless of whether its even the correc...